Tallinn/videoconference, 8 October 2026 — The ECAC Network of Communication Specialists (NETCOM) met in Tallinn and online for its 11th meeting, gathering communication experts from across ECAC Member States to exchange experiences and discuss current and emerging challenges in aviation communication.
Discussions focused on key priorities, including the use of artificial intelligence (AI), raising passenger awareness of their rights, and communicating the safety risks associated with transporting lithium batteries by air. Members shared experiences and explored practical approaches to making safety messages and regulatory information clear, accessible and effective for the travelling public.
The meeting also examined draft guidance on the risks and benefits of AI in civil aviation communication and guidelines on communicating lithium battery safety risks to passengers.
A key outcome was the agreement on the NETCOM work programme for 2027. Members discussed and agreed on the proposed topics and deliverables, ensuring alignment with the network’s triennial work programme and taking account of current and emerging developments in aviation and their implications for communication across the industry.